UAE lawAll lawsRegulatorsCorporate TaxAMLVARADFSAADGM FSRAArakan Lexara WeeklyAcademyFree zones →Business activities →Tax and compliance terms →
LEXARAby Arakan
AuthoritiesRulebooks
Sign inSearch the library
Federal (Cross-Regulator / Federal Decree-Laws) · Rulebook
UAE Consumer Protection Law

Federal Law No. (15) of 2020 on Consumer Protection + Cabinet Resolution No. (66) of 2023 (Executive Regulations),
chapter by chapter

Every chapter and article of UAE Consumer Protection Law from the Federal (Cross-Regulator / Federal Decree-Laws), with a plain-English summary of each. Ask a question and get an answer cited to the exact article.

Search the library Ask a regulatory question

Free to start · 7,000+ articles indexed · AI-cited answers

17

Articles

2

Chapters

F(/FD

Issuing authority

AI

Cited answers from article text

Federal Law No. (15) of 2020 on Consumer Protection + Cabinet Resolution No. (66) of 2023 (Executive Regulations) is one of the rulebooks issued by the Federal (Cross-Regulator / Federal Decree-Laws). For compliance officers, legal teams, and advisors working under this regime, finding the right article quickly matters. Lexara indexes the full text of UAE Consumer Protection Law and makes it searchable two ways: full-text and keyword search for rapid lookup, and AI Explorer for natural-language questions answered with citations to the exact article.

UAE Consumer Protection Law contents

17 articles in 2 chapters. The full text of every article is in the Laws Browser.

UAE Consumer Protection Law and Executive Regulations

16 articles

  1. CR66 Art 7-8; Law Art 17Used Goods and Misleading Advertising

  2. CR66 Art 11-12, 16Warranty Document and Content

  3. CR66 Art 14Spare Parts Availability

  4. Law Art 7; CR66 Art 3-4Labelling and Instructions

  5. Law Art 8; CR66 Art 5-6Price Display and Invoicing

  6. Law Art 8(4), 26Arabic Language

  7. Law Art 11; CR66 Art 20-24Defect/Hazard Notification and Recall

  8. Law Art 12-13; CR66 Art 25, 27-29Flaw Remedies and Recurring Defects

  9. Law Art 16; CR66 Art 17, 26Repair Period and Loan Goods

  10. Law Art 18; CR66 Art 31Promotion and Discount Licensing

  11. Law Art 19; CR66 Art 32-33Anti-Monopoly and Fair Dealing

  12. Law Art 20Conformity to Standards

  13. Law Art 21; CR66 Art 34Unfair Contract Terms

  14. Law Art 22-23; CR66 Art 35-37Consumer Complaints and Inspection

  15. Law Art 25; CR66 Art 40E-commerce Disclosures

  16. Law Art 35Appeal of Authority Decisions

Consumer Protection

1 article

  1. Law Art 6-8; CR66 Art 6-retRecord Retention — Invoices, warranty documents and repair records

What UAE Consumer Protection Law covers

UAE Consumer Protection Law's 17 indexed articles break down by obligation type as follows.

Operations — 6 articles

Marketing — 4 articles

Legal — 3 articles

Compliance — 2 articles

Finance — 1 article

General — 1 article

Topics covered

UAE Consumer Protection Law spans the following regulatory topics, as tagged by Lexara.

federal

consumer protection

moet

AI Explorer: ask a question about UAE Consumer Protection Law

Instead of reading through UAE Consumer Protection Law article by article, Lexara's AI Explorer lets you ask a question in plain English and get a cited answer — with the specific article referenced.

Ask in plain English — no need to know the article number in advance

Every answer cites the specific article it draws from, with a direct link

Responses include the relevant article text, not just a paraphrase

Cross-reference UAE Consumer Protection Law against other Federal (Cross-Regulator / Federal Decree-Laws) rulebooks in a single query

How Lexara works

Laws Browser

Browse the full article corpus for any UAE authority. Filter by law, chapter, or topic tag.

Full-text search

Keyword and semantic search across 7,000+ indexed articles from 20+ UAE regulators.

AI Explorer

Ask a regulatory question in plain English. Get a cited answer grounded in the actual statutory text.

Trigger layer

Structured deadline data per article — event type, offset, recurrence. No manual calendar parsing.

Common questions

What is Federal Law No. (15) of 2020 on Consumer Protection + Cabinet Resolution No. (66) of 2023 (Executive Regulations)?

Federal Law No. (15) of 2020 on Consumer Protection + Cabinet Resolution No. (66) of 2023 (Executive Regulations) is issued by the Federal (Cross-Regulator / Federal Decree-Laws). It has 17 articles across 2 chapters.

What does UAE Consumer Protection Law cover?

It is organised into: UAE Consumer Protection Law and Executive Regulations; Consumer Protection.

Who issues UAE Consumer Protection Law?

The Federal (Cross-Regulator / Federal Decree-Laws). Always check the authority's official publication for the binding text.

Can I search UAE Consumer Protection Law and ask questions about it?

Yes. Lexara searches the full text of all 17 articles and answers plain-English questions with a citation to the exact article.

Source and use

Laws and regulations are issued and published by the relevant UAE authorities; always rely on the official text. Summaries on this page are for information only and are not legal advice.

The selection, arrangement and summaries of this library are Arakan's own work and are protected under UAE Federal Decree-Law No. 38 of 2021 on Copyright and Neighbouring Rights. Automated scraping, bulk copying or republishing of this content without Arakan's written permission is prohibited and may be an offence under UAE Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes. See the Terms of Service, Section 5.

Need help complying with UAE Consumer Protection Law?

Leave your details and a compliance adviser who works with UAE Consumer Protection Law will call you back. There's no charge to ask.

Read UAE Consumer Protection Law in the Laws Browser

All 17 articles in full, with step-by-step guidance and deadlines. Free to start.

Search the library

Free to start · No credit card required

Arakan Lexara Weekly

The week in UAE regulation, every Monday.

Key developments and what they mean, what firms are asked to do, and the deadlines coming up — from the DFSA, FSRA, VARA, CBUAE, FTA and more. Read the latest

One email a week. Unsubscribe with one click. We'll ask you to confirm first.

Arakan · All apps

Comply

Your compliance manager

Govern

Governance and board compliance

Onboard

Client onboarding (KYC/CDD)

Shield

Clients' regulatory compliance

Ledger

Clients' FTA compliance

Scout

Planning your UAE setup

Atlas

UAE setup reference

Verify

Sanctions, PEP and adverse-media screening

Lexara

UAE rulebook library

Vault

Statutory records storage

Scope

What applies to you

A
Arakan

UAE compliance, from company setup to filing — for UAE companies and the firms that serve them.

© 2026 Arakan Forensic. All rights reserved.

Platform

  • Arakan home
  • All apps
  • Solutions
  • Pricing
  • Start free

Free tools & guides

  • Free zone rules and tax
  • Mainland licence activities
  • Business activity look-up
  • Laws and rulebooks
  • Regulators
  • Arakan Lexara Weekly
  • Tax and compliance glossary

Company

  • Security
  • Careers
  • Privacy policy
  • Terms of service

Covers: Corporate Tax · VAT · AML/CFT · UBO · Trade licences · DFSA · ADGM FSRA · VARA · CBUAE · MOHRE · RERA

www.arakan.ae

Read every article of UAE Consumer Protection Law →All Federal (Cross-Regulator / Federal Decree-Laws) rulebooks →