12
Articles
1
Chapters
F(/FD
Issuing authority
AI
Cited answers from article text
Cabinet Resolution No. (66) of 2023 Concerning the Executive Regulations of Federal Law No. (15) of 2020 Concerning Consumer Protection is one of the rulebooks issued by the Federal (Cross-Regulator / Federal Decree-Laws). For compliance officers, legal teams, and advisors working under this regime, finding the right article quickly matters. Lexara indexes the full text of Consumer Protection Executive Regulations (CR 66/2023) and makes it searchable two ways: full-text and keyword search for rapid lookup, and AI Explorer for natural-language questions answered with citations to the exact article.
12 articles in 1 chapters, each with a plain-English summary by Arakan. The full text of every article is in the Laws Browser.
Article 31Promotions and discounts
Providers must obtain a license before announcing discounts and notify consumers of discounts within a week after purchase.
Article 41, Annexes 1-2Administrative penalties
The Ministry enforces graded administrative penalties for consumer protection violations, including fines and potential licence cancellations for serious breaches.
Articles 3-4, 40Labelling and instructions
Providers must clearly label products with essential details and ensure e-commerce sites display required information and comply with defect responsibility.
Articles 5, 10Pricing
Prices must be clearly displayed, with discounts announced, and no extra charges can be applied for credit card payments.
Articles 6, 11, 12Invoices and warranty documents
Providers must issue detailed invoices and warranty documents to consumers, ensuring all warranty advertisements are backed by actual documents.
Articles 7-8Used goods and advertising
Used or refurbished goods must be clearly labeled as such, and advertising must not mislead about product characteristics or terms.
Articles 13, 19, 25-29Warranty performance and defects
Warranty is effective from receipt of goods, requiring documentation for repairs and allowing returns for defects within 30 days.
Articles 14-18Spare parts and maintenance
Providers must deliver spare parts within specified timelines and display maintenance information in Arabic at outlets and online.
Articles 20-22Defect notification and recall
Providers must immediately halt sales, notify authorities and consumers of defects, and offer remedies within 24 hours of discovery.
Articles 23-24Recall timing and reporting
Businesses must notify the authority and consumers within 24 hours of safety-related recalls; detailed reports are required within 30 days.
Articles 32-34Monopolistic practices and unfair terms
Providers cannot engage in discriminatory practices, unfair contract terms, or monopolistic behavior, including price-fixing or imposing unwarranted compensation.
Articles 35-39Complaints, testing and seizure
Consumer complaints are recorded, goods tested with results notified within designated timeframes, and potentially harmful products may be temporarily seized.
Consumer Protection Executive Regulations (CR 66/2023)'s 12 indexed articles break down by obligation type as follows.
Legal / Customer Operations — 10 articles
Legal / Quality — 2 articles
Consumer Protection Executive Regulations (CR 66/2023) spans the following regulatory topics, as tagged by Lexara.
consumer protection
retail
e commerce
Instead of reading through Consumer Protection Executive Regulations (CR 66/2023) article by article, Lexara's AI Explorer lets you ask a question in plain English and get a cited answer — with the specific article referenced.
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Cross-reference Consumer Protection Executive Regulations (CR 66/2023) against other Federal (Cross-Regulator / Federal Decree-Laws) rulebooks in a single query
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What is Cabinet Resolution No. (66) of 2023 Concerning the Executive Regulations of Federal Law No. (15) of 2020 Concerning Consumer Protection?
Cabinet Resolution No. (66) of 2023 Concerning the Executive Regulations of Federal Law No. (15) of 2020 Concerning Consumer Protection is issued by the Federal (Cross-Regulator / Federal Decree-Laws). It has 12 articles across 1 chapters.
What does Consumer Protection Executive Regulations (CR 66/2023) cover?
It is organised into: Consumer Protection Executive Regulations.
Who issues Consumer Protection Executive Regulations (CR 66/2023)?
The Federal (Cross-Regulator / Federal Decree-Laws). Always check the authority's official publication for the binding text.
Can I search Consumer Protection Executive Regulations (CR 66/2023) and ask questions about it?
Yes. Lexara searches the full text of all 12 articles and answers plain-English questions with a citation to the exact article.
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